How to Order Your Remembrance Stones

Please read: Placing an order with Forever in Stones is simple, secure, and handled with the greatest care and respect.

1. Complete the Online Order Form Below
Please complete the short form below with your details and those of your loved one. When ready, click the “Complete Order” button — this will open our secure payment gateway, powered by Stripe.

Please allow a few moments for the payment page to load in your browser.

To ensure a smooth transaction, please make sure your billing address, postcode, and card details exactly match those registered to your payment card. Stripe is highly secure and may block payments with even minor mismatches.

2. We’ll Contact You to Arrange Collection
Once your order is placed, we’ll contact you directly to arrange a convenient time to collect your loved one’s ashes. We use a specialist, door-to-door courier service — not a standard postal service. The ashes will be transported directly to our facility with no depot stops, and you’ll be notified as soon as they have arrived safely.

We will also confirm both the collection address and the return delivery address to ensure everything is accurate and secure.

3. Provide Documentation
Please include a copy of the cremation certificate with the ashes, or email it to us in advance. In some cases, we may also request a copy of the death certificate — we’ll confirm this when arranging collection.

4. Processing & Updates
Once the ashes have arrived at our facility, we’ll send you regular updates throughout the process. The standard turnaround time is 4–6 weeks from the date of receipt.

If you have any questions or need help at any point, we’re here to support you — please Contact Us

For orders in Scottish Highlands, NI, Republic or Ireland, or the rest of Europe -please Contact Us